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Reasons to choose CBS

Further, develop client associations with Microsoft Elements 365 Cloud CRM.

Increment the effectiveness of your deals and promote groups with Microsoft Elements 365 Client Commitment.

In the present cutthroat business scene, utilizing information examination, savvy bits of knowledge, and smoothed-out crusade management is pivotal. Microsoft Elements 365 Client Commitment furnishes you with a far-reaching set-up of instruments to improve your business cycles and drive uncommon outcomes.

Benefits

Key capabilities with Microsoft Dynamics 365 Customer Engagement

Customer Service

Engage your expert administrations association to answer quickly to client care issues. With the right Microsoft Elements CRM accomplices, your workers can convey predictable and proficient client care, guaranteeing consumer loyalty at each touchpoint.

Field Service

Keep your clients associated with your field specialists flawlessly. Microsoft Elements 365 Field Administration offers speedy and straightforward correspondence and following functionalities, permitting you to offer remarkable support while upgrading asset efficiency.

Sales

Smooth out your business improvement process with an extensive deals mechanization stage. Microsoft Elements 365 deals with your deals cycle from start to finish, empowering your outreach groups to zero in on the ideal open doors brilliantly, bringing about expanded shut bargains.

Marketing

Take your promoting efforts to a higher level with Microsoft Elements 365 Showcasing. This coordinated stage engages you to design, execute and dissect your advertising endeavors, empowering customized and relevant substance across numerous channels.

Customer Insights

Open the force of client information with Microsoft Client Experiences, a versatile, bound together, and intuitive Client Information Stage (CDP). Acquire important bits of knowledge about your clients' ways of behaving, inclinations, and encounters, permitting you to tailor your commitment for the greatest effect.

Personalized customer service is Delivered faster.

In the present commoditized market, conveying a customized client experience is fundamental for acquiring the upper hand. Microsoft Elements Client Commitment improves each step of the assistance experience through five key capacity sets:

Omni-channel

Give reliable client support across various channels, guaranteeing a consistent encounter paying little mind to how clients contact you.

Self-service and communities.

Engage your clients to track down replies to their inquiries autonomously through self-administration choices and energetic internet-based networks.

Agent enablement

Prepare your client care specialists with strong dashboards that permit them to customize each communication, causing clients to feel esteemed and comprehended.

Knowledge

Influence the force of man-made intelligence driven bits of knowledge to proactively guide your representatives in pursuing the most ideal choices and settling issues.

Service Intelligence

Accumulate important client criticism through post-communication studies, empowering you to further develop your administration contributions ceaselessly.

Turn service calls into a Strategic Advantage.

Field administration assumes a basic part in driving consumer loyalty and building solid connections. With Microsoft Elements 365 for Field Administration, you can accomplish extraordinary first-time fix rates and improve asset efficiency:

Self-service request and proactive work order scheduling

Put your clients first by offering self-administration choices and proactive work request booking, guaranteeing their necessities are met effectively.

Productive field employees

Engage your field representatives with the apparatuses they need to give instant and good reactions, improving consumer loyalty and dependability.

Profitability optimization

Further develop benefits by improving timetables and carrying out remote investigating capacities, decreasing personal time and boosting asset use with the right Dynamics CRM Partner

Real-time updates

Give constant notices to work orders, keeping both your field administration representatives and clients informed all through the help interaction.

Extensibility

Broaden the capacities of Microsoft Elements 365 with Sky blue IoT Sensors, Power Applications, and that's just the beginning, to meet the interesting requirements of your business.

Win, serve, and retain customers with sales Productivity tools.

Engage your outreach group with Microsoft Elements 365 for Deals, an incorporated arrangement of deals efficiency devices that empowers them to get to client information from there, the sky is the limit, whenever and anyplace:

Streamlined workflows

Smooth out your deals cycles and abbreviate the time it takes to change over leads into deals, augmenting your group's effectiveness.

Customer-centric conversations

Work with significant and client-driven discussions with devices that assist your outreach group in serious areas of strength for constructing possibilities and existing clients.

LinkedIn social selling

Influence the force of social selling through LinkedIn joining, empowering your outreach group to modernize relationship sustaining and extend their organization.

Mobile apps

Remain useful in a hurry with Microsoft Elements 365 versatile applications that work consistently regardless of network, it is constantly associated and modern to guarantee your group.

Communication and collaboration

Acquire efficiencies in correspondence and coordinated effort by coordinating Microsoft Elements 365 with Office 365, upgrading cooperation and driving outcomes.

Services

Our Services

Discover a comprehensive range of top-notch services tailored to meet your unique needs in our 'Our Services' section.

Implementation Services

The Success by Design guidance puts in place a methodology agnostic series of checkpoints to help move Dynamics 365 projects towards success.

Managed Dynamics Services

CBS Managed Services helps customers maintain applications in an efficient and secure manner, with automated processes, experienced consultants and a robust mechanism.

Upgrade To Dynamics 365

Microsoft Dynamics 365 offers the benefits of the cloud such as greater flexibility, agility and scale, Dynamics 365 delivers full functionality across ERP, CRM, BI and IoT over a rich, modern user interface, accessible anywhere, anytime.

Power Platform Consulting Services

Engage with CBS to explore CBS-built Power Apps, Power Automate, Power BI, Virtual Agents and our consulting services.

Modern Workplace

As the world of work continues to evolve, businesses need to keep up with the latest trends.

Remote Working Solution for Businesses

The rise of remote work has accelerated rapidly in recent years, with the number of remote workers jumping from 7% to 66% in 2020. In response

Virtual Desktop Solution for Software Companies

The increasing remote work trend has prompted software companies and value-added resellers to quickly adopt innovative and intelligent solutions

Cybersecurity & Compliance

Every day technology becomes of greater importance for a company’s operation. As technology evolves, so do malicious hackers

Security Concierge

We understand that many businesses face significant cybersecurity challenges.

Teams

Awesome Team

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. It is a long established fact that a reader.

Testimonial

Clients Feedback

Discover what our satisfied clients have to say about their journey with us through our 'Clients Feedback' section.

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